Overview:
Senior IT Helpdesk, individuals who are active and innovative. Provide creative ideas to the Technology team so as to develop core values and technological operations in the organisation.
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Submit your resume here for future employment opportunity
Key RESPONSIBILITIES
- Acting as 1st Point of Contact and Troubleshooting in term of IT support to provide technical support and resolve for hardware (printers, desktop, laptop, monitors, IP Phone and adapter) and Software (computer operating systems, internet applications, various drivers and etc.) to end users
- Repair equipment and replace parts (Standard case), Include cooperate with service center and prepare IT hardware, software and spare parts
- Check,Puchase and renew IT Inventory to ensure hardware and software are enough
- Mentor team members on technical issue
- Initiate, updates, tracks and closes change and problem tickets
- Advises and informs problem of computer system with users
- Co-operate with HQ for requestment (Email, IPphone, SAP POS and etc.)
- In-house web programming
- Perform other duties as assigned by direct management team
QUALIFICATION:
- Bachelor’s Degree or higher in Computer Science or another quantitative field
- Work experience in a position related to IT helpdesk/support
- Experience in Apple MacOS, windows and Linux hardware and software is must
- Knowledge or any experience with virtualization such as VMware, Hyper-V and Citrix is a must
- Availability for working overtimes/shift
No current position that match your interest available?
Submit your resume here for future employment opportunity
